By Gordon Rugg
Many problems in life are caused by misunderstandings. Misunderstandings take various forms. These forms themselves are, ironically, often misunderstood.
In this article, I’ll look at ways of representing misunderstandings visually, to clarify what is going wrong, and how to fix it.
I’ll use a positive/negative plot to show the different forms of misunderstanding. This lets you locate a given statement in terms of how positive it is, and how negative it is, as in the image below. This format is particularly useful for representing mixed messages, which are an important feature of many misunderstandings. There’s more about versions of this format here and here.