In a previous article, I looked at ways of systematically recording indicators of problems and successes with a design. In that article, I focused on the indicators, with only a brief description of how you could record them.
Today’s article gives a more detailed description of ways of recording those indicators, using the worked example of a building entrance.
The worked example is, ironically, the Humanitarian Building. Here’s the Wikipedia image for its entrance.
If you’re designing something that’s going to be used, as opposed to something decorative, then it’s a really good idea to make it fit for its purpose.
How can you do that? Observing the users is a good start.
“Observing” is a broad term that includes various specialised forms of observation and analysis. In this article, I’ll describe a simple way of doing basic observation of users, which involves watching out for four key alliteratively-named actions:
It’s simple, but it’s powerful, and it usually catches most of the main problems, and it gives you a good start towards designing something that the users will like.
Not great art, but useful: Four things to watch for in task analysis
Sources of original images are given at the end of this article
In another post, I discussed ways of making a design interesting by making it difficult or impossible to parse.
This article looks at one way of achieving this, by using skeuomorphs – in other words, deliberately making part of the design look like something else. It’s a long-established design concept, though with variable results…
This article follows on from a series about the problem of identifying and clarifying client requirements. In this article, we’ll look at the issues involved in measuring and evaluating a product, both qualitatively and quantitatively.