Mapping smiles and stumbles

By Gordon Rugg

In a previous article, I looked at ways of systematically recording indicators of problems and successes with a design. In that article, I focused on the indicators, with only a brief description of how you could record them.

Today’s article gives a more detailed description of ways of recording those indicators, using the worked example of a building entrance.

The worked example is, ironically, the Humanitarian Building. Here’s the Wikipedia image for its entrance.

MSU_III_Humanitarian_Building_Entrancehttp://commons.wikimedia.org/wiki/File:MSU_III_Humanitarian_Building_Entrance.jpg

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